Ghosting: The Unrequited Love of Today’s Job Market

I see a lot of social media posts from people in angst over unrequited love. However, that love isn’t for disinterested romantic partners, rather it’s for jobs – jobs they never had.

Interviewing is a lot like dating, and the world is filled with bad advice on how to do both. Here’s mine:

Consider the Ubiquity of this Post

“Not hearing back from <prospective employer> is really hard. There is no closure or feedback, and it makes it incredibly challenging to gain insights to improve. It would be great if <prospective employers> were able to tell me why I wasn’t their best candidate, or that there were better candidates, or any kind of constructive feedback. Even if it’s harsh or disappointing, it will help me to be a better candidate.”

Signed: Every Rejected Job Candidate Ever

Now, let’s replace <prospective employer> with <blind date>, and let’s consider the absurdity of this same post:

“Not hearing back from a <blind date> is really hard. There is no closure or feedback, and it makes it incredibly challenging to gain insights to improve. It would be great if each of my <blind dates> were able to tell me why I wasn’t their top candidate, or that there were better candidates, or any kind of constructive feedback. Even if it’s harsh or disappointing, it will help me to be a better <blind date>.”

Signed: Seeking Validation from Strangers

Were I to publish the above is any self-help feed, no doubt I’d be hit with an avalanche affirmations to “be yourself,” and not to waste as single-second feeling bad about not hearing from my blind date, and that I should move on to someone who deserved me. Why don’t we feel the same about job interviews?

Interviewers Are NOT Better than You!

I’ve been on literally thousands of interviews over the course of my career. I’ve also had the misfortune to interview applicants. Let me assure you of one universal truth: The notion that the person who is interviewing you is somehow superior, more knowledgeable, more insightful, or “better” than you are is completely false.

We have been programmed to believe that any employer or anyone interviewing or evaluating us for employment is somehow a superior being. Nothing could be further from the truth. Sadly, many of the interviewers I’ve met over the years really have no business interviewing anyone! They have zero training, are terrible judges of character, and most are completely unaware of their implicit biases. Often they have little to no understanding of the job for which you’re interviewing, they’re unprepared, most know nothing about you, many haven’t even looked at your resume.

Worse, in far too many cases, an interviewer’s hubris and poor manners reflect poorly on the company and brand. As a result of this negative interview experience, the job applicant feels, “These guys are a bunch of ass-holes; I’m never working here…” Worse, that feeling is often shared with their friends and associates. This is why many companies now find themselves unable to attract talent.

People get rejected for jobs all the time. It has absolutely nothing to do with your qualifications or your worthiness, or your answer to this question or that question. Similarly, people get hired for jobs, and often it has nothing to do with their qualifications or worthiness, either. Stop internalizing rejection. It’s a number’s game. Keep throwing chips out on the board. Your number will come up.

Stop Dreaming

“I have to fight the urge to stop looking once I’ve applied to a dream job. It’s a tough market and I need to keep looking and keep applying while I wait to hear back.

Signed: Living in a Dream World (It’s cozy inside)

Applying for a “dream job,” isn’t the same as being hired for your dream job. You should never be “waiting to hear back,” from anyone unless you’ve countered their offer of employment. Applying (even if you’re “perfect” for the job), and “waiting” for them to call you? That’s akin to buying a lottery ticket, and then not doing your laundry because your winnings will allow you to hire someone for that.

Keep in mind, even if a job description seems perfect for you, that doesn’t mean you’ll be interviewed. Once interviewed, it doesn’t mean you’ll be hired. Also, just because someone offers you a job doesn’t mean you’re going to accept it. And, just because you’re hired, it doesn’t mean you’re going to stay.

In my book, The Temp Job: A Survival Guide for the Contingent Worker, I recommend to never stop looking for work. I think we have all seen that life is very unpredictable, and jobs can change very quickly. Being employed is great, but in the long-run, it’s much safer and better to be employable.

You’re Mourning the Life You Thought You’d Have

Like buying a lottery ticket, whenever you interview for a job, it’s only natural to dream about your future life and the possibilities. If you’ve been out of work for a while, these emotions can be even more intense. Perhaps the gig is exactly what you’ve been seeking. It might be in a more desirable city or location, the building is in a swank area of town, you’re looking forward to making new friends. Maybe you are in a awful job now, and this opportunity seems like the golden ticket to the chocolate factory. You go to sleep at night with sugar plum fairies dancing in your head, and awaken to a world that is shiny and bright and full of possibility.

And then? You never hear from them.

You call, no response. You email, crickets. And, poof! The perfect life you imagined for yourself is gone, and you are left in disgust, despondency, and despair.

Consider that ghosting is really less about the employer, and more about lotto fever. You’re not upset over the loss of a job — a job you never had — you’re suffering from the loss of the “perfect” life you imagined this job would bring you.

But why, why??!! Why no call? If you consider that question in the same context as you would a blind date, you can easily see the answer: They found someone they liked more OR they’re not ready for a relationship. Those are the only reasons. Do I have to send you a letter? What else is there to know?

It’s a Conversation

“It’s difficult to maintain motivation when there’s a complete lack of responses and reactions to the vast majority of applications. Searching for a job can feel like pouring time and energy into a black hole never to see a return on the investment.”

Signed: Confused about Investment v. Conversation

One of the best pieces of advice I’ve received from a professional head-hunter was this, “It’s a conversation, it’s a little bit of your time, you have nothing to lose, and everything to gain,” and he’s 100 percent right!

Stop looking at applications and interviews as something you are entitled to receive a return on, like stock or real estate. Instead, look at every interview as if it were a conversation with friend or neighbor. I wouldn’t walk away from a cocktail party or conversation in the park thinking, “I spent so much time taking to her. I hope I’m not pouring my time into some black hole!”

If that doesn’t work, try to see your interviews as less of an evaluation of your worthiness and your credentials, and more of a low-pressure sales call. All great salespeople know the chance of rejection is high, but they also know that there’s a pipeline: You’re forming relationships, making an impression. Sometimes you make sale that day, most times you don’t. It doesn’t mean you’ve wasted your time. You got to meet people who are in your business. You got to practice interviewing, asking questions, listening, and evaluating jobs and companies. It’s a little bit of time that you spend paying it forward. I’ve had people call me y-e-a-r-s later after no-go interviews to ask me to join their team. I’ve had interviewers refer me to other companies. I’ve met friends and networking contacts. I’ve gotten referrals for hairdressers and restaurants and other services people. I’ve seen new areas of town, new cities, and learned new things. It’s just a conversation – go!

Ghosting is the Norm, Not the Exception

Life has changed since 1970’s when a secretary typed out rejection letters on her (never his) IBM Selectric, then, typed your address on an envelope, and then folded up the letter, put it in the envelope, and then ran the envelope through the postage meter, hoping the envelope wouldn’t catch on the flap, and rip the envelope. In which case, they would need to lather, rinse, and repeat. And why did they do this? To let you know that they were NOT going to hire you? Who in 2021 thinks this is a good use of anyone’s time?

I can hear all the, “Yes, but(s)” from here! Tough love time: We don’t live in that world anymore. Understand and accept that you will NOT hear from a prospective employer or staffing agent unless they’re interested in hiring you. If you can do that just much, you’ll save yourself a lot of ghosting angst.

***

My book, The Temp Job: A Survival Guide for the Contingent Worker offers straight-forward, no-nonsense advice to anyone navigating today’s labor market. If you’ve newly unemployed, or have never worked as a contractor or consultant, it’s essential reading.

Your job isn’t just a revenue source; your job is a relationship. And, interviewing for a job is a lot like dating. It’s 100% natural to be a little nervous and want to make a good impression, but not every date is going to result in a relationship, and that’s okay!

When interviewing, just like dating, focus less on yourself and more on your date. Spend less time thinking about what you want to say, and more time listening attentively, and asking thoughtful questions. In this way, both you and your prospective employer/client will feel comfortable pursuing a long-term a relationship.

***

If you are unemployed, DM me for a free copy.

Copyright 2021 Pierce/Wharton Research, LLC. All rights reserved. No part of this post shall be reproduced without permission.

11 Things that Are Better Because of Covid

We are changed by every failure, set-back, disaster, or crisis we encounter. Covid is the most profound of events because it has affected each of us personally, and our communities and nations globally.  No one has escaped. No one is immune.

As vaccines are distributed and the smoke begins to clear, we need to ask, “What is the gift?”  Here’s 11 of ‘em…

~ 1 ~ Our Neighbors

I’ve met more of my neighbors in the past eight months than I have in the past eight years. People are home. They have time to chat.  The want to chat…! Pre-Covid, I would be socializing with my co-workers at after-work happy hours, but that’s not going to happen when you’re on Zoom. 

There’s little doubt we will see our social lives shift from work-centric to community centric. Maybe that’s why we’re all moving someplace else….

~ 2 ~ Our Technical Prowess

We’re using our laptops, pads, mobile and Bluetooth devices more effectively, and for things we never did before.  This is important because technology doesn’t improve without user feedback.

User feedback allows technologists to improve software quickly and more meaningfully.  Be prepared for a big leap forward in our quality of connectedness.

The great thing about technology is that the more people use it, the better it gets.

~ 3 ~ Our Cooking

Tearing up your own lettuce at .89 cents a bunch isn’t as burdensome as once thought. Kids are cooking real meals, planning menus, using fractions, and everyone is wondering why we weren’t doing this before.

Don’t get me wrong: I love eating in a restaurant and having people bring me stuff. But, I also realize that eating out used a lot of my disposable income that probably could have been spent on investment, not, literally, consumption.

~ 4 ~ Our Savings

Not eating out, not commuting, no coffee snacks, dry cleaning, happy hour(s), multiple vehicles, soccer fees, miscellaneous mall trips….Perhaps Wall Street is doing so well because there’s not much else to buy?

For those who have escaped lay-offs and can work virtually, the cost of going back and forth to an office is abundantly clear. And, after a year of gitn’ er done from home, it’s doubtful anyone is going to cough up a big chunk of his/her net income just to commute into an office again every day.

~ 5 ~ Our Employers

Employers now realize they actually need their employees! They’ve become obnoxiously pro-family – almost to the point of being anti-single — and many (sheepishly) admit that their 1950’s insistence that everyone be on-site every day was more about tradition (and control), not so much about collaboration and teamwork.

The more people work virtually, the better they will get at it. 

Virtual work has its advantages (and challenges), and not everyone is going to survive (or thrive), in a cyber office. But, make no mistake, those without the self-discipline to meet deadlines and the responsibilities of a virtual team and managers who cannot manage virtual teams or projects will soon find themselves on the shelf (next to the thermal Fax machine).

~ 6 ~ Our Weight

At the beginning of this pandemic, I saw a big increase in people on the hiking trails and local jogging routes.  Many were clearly new to exercise.  A few months in, some potatoes have returned to their couches, but not all. 

Exercise isn’t about motivation; it’s about habits. And bravo to those who have changed theirs to reflect a commitment to their health.

~ 7 ~ Our Compassion

Racial inequities, disconsolate healthcare workers, grieving families, food lines that stretch for miles.  Pain has a unique way of stripping away all the bullshit and exposing the true essence of humanity.

Covid has been an accelerant of social change.  With sickness and death all around, we’ve been forced to see parts of ourselves and our lives, and others, in a way we never did before.  We’re all better for it.

~ 8 ~ Our Supply Chain

While military logistics plays a huge role in vaccination efforts, companies like Amazon, Walmart, Kroger, CVS – millions of restaurants, processors, growers and the myriad of private delivery services pivoted in a way that could never have been accomplished by a government bureaucracy.

Urban warehousing, drones, and delivery-o’-everything will improve to provide for our just-in-time toilet paper needs.

~ 9 ~ The News

At first, everyone was grappling with how to produce a show using just video.  But, they figured it out, and it has a lot of advantages.

Because there’s no need for the guest to physically be there, we’re able to hear voices, insights, and opinions that probably would not have made it to the “lame” stream media. Audio and video quality that would have been unacceptable 12 months ago isn’t even questioned now.

More of us are actively seeking unfiltered information. We want to hear exactly what was said, not some politically spun version of alternative facts.  That doesn’t mean anyone will change her/his mind, but it’s good to know that real information is out there, and lots of bona fide journalists are, too.

~ 10 ~ Our Homes

If you drive for a living, and you would need a different vehicle than you would for occasion use.  The same is true for the home office.  A small bedroom was fine for the random WFH day or to check email on Sunday.  Eight-to-nine-hours-five-day-a-week-and-weekends.  Now, you’re under house arrest. 

The connected home, IoT, learning centers and the need for multiple home offices will force a change in residential architecture. The need for both functional and attractive family “business” centers has just begun.

~ 11 ~ Our Government Services

Yeah, I said it.  Bravado and bluster are part of America’s global bad rep’ (We’re #1!), But, when people are sick, dying, afraid, and the economy is in shambles, you begin to recognize that integrity, hard work, and statesmanship is the social compact we really entered into.  We pay taxes for leadership, macro- planning, infrastructure, and services that cannot be provided by the private sector. I’m happy that Amazon can deliver my socks.  I think I still want the CDC or NIH to be in the public health business. 

Finally, I think this pandemic has ended the, “Teachers don’t work very hard,” fantasy.

This has been a difficult year for everyone – no one has escaped loneliness, sadness, and at times, the overwhelming feeling of hopelessness.  Perhaps a moment to reflect on the good that has come from this can help ease these pains. We will never return to where we were, but now that we can see where we’re going, it looks to be pretty okay….

Happy Holidays!

Copyright 2020 Pierce/Wharton Research, LLC. All rights reserved. No part of this post shall be reproduced without permission.

Should I Take a Contract Job?

Dear Plume,

I was let go at the start of the Covid shutdown from a job I had for the past eight years. Although they started to recall some of their employees, I’m pretty sure I won’t be one of them.

I’ve been looking at the job boards. There are some positions that seem to be a good fit for me, but the majority of them are only for six months, and most of them are contracts.

I’ve never worked as a contractor before. Should I apply for (and take) a contract job? There’s a lot of them out there, but I feel it’s a step down from being an employee.

I can’t be unemployed much longer, but I dread the idea that I’d have to look for another job in six months. What should I do?

– Unsure

***

Dear Unsure,

I recommend contract work to anyone who has been an employee for a while. It’s a great way to level-up your career!

Downsizing, reorgs, and virtual teams result in a lot of “combined” job descriptions – meaning that the responsibilities listed in the JD were likely accomplished by two or more people. Now, they must be done by one. This is when people are likely to consider someone who could do the job, not just someone who has…

If you’ve been an individual contributor, and think it’s time for you to move into management, or perhaps you want to slide laterally into a space that has more long-term growth, a contract job is the perfect way to do it.

Contract work has a fixed duration because very often contract work is related to a one-time (CapEx) project; there’s a beginning, middle, and end. For example, you hire a carpenter to build a backyard fence. You agree upon a price and anticipated duration, and the carpenter works and bills you according to the terms of your agreement. When the fence is done, the carpenter leaves. Most people don’t need two backyard fences. If you love the fence, and think, “Hey, I need a front fence,” or a neighbor wants a fence, that’s nice. But, for the most part, after the fence is built, the job is done, and the carpenter leaves.

Knowing there is beginning-middle-end allows you to prepare. Employees often have little or no notice of when their job will end.

Depending on the nature of the work, your initial contract can turn into more work or different work (very common). In some cases, the client may wish to hire you (less common, but possible.) If you decide you want to continue working for the client (and you may not), and the client has the money to keep you (often, they do not), great! Mazeltov! If it doesn’t come to pass, no harm-no foul. You made some money, some friends, and gained some new skills.

There are some types of work that must be performed by an employee; however, contract work is NOT a “step-down” from being an employee! In many cases, contract work is more challenging and more lucrative than being an employee, And, if you sell expertise, long-term, you may prefer to work as a contractor.

The only job security is to be employable.

In my book, The Temp Job: A Survival Guide for the Contingent Worker, I stress the importance of not confusing temporary, contract work with being an employee. Although you might feel like your an employee, you are not. When you are a contractor, you don’t have a boss. You have a client, an agent, and a lot of teammates — all of whom need to be managed (by you!.)

If you have a specific expertise, and think you might want to consult, I’d recommend working a few contract gigs to see if you can handle managing a client.

Not everyone wants to work full-time for an employer. If you have a special talent, expertise or own special tools, contracting could be the best way for you to make the most money per hour. If you’re young in your career, it can also be a low-risk way to acquire big-buck skills on someone else’s dime. Contractor or employee? There is no right or wrong choice. Only you can determine what is in the best interest of you and your career.

***

My book, The Temp Job: A Survival Guide for the Contingent Worker offers straight-forward, no-nonsense advice to anyone navigating today’s contingent labor market. If you’ve never worked as a contractor or consultant, it’s essential reading.

***

Copyright 2020 Pierce/Wharton Research, LLC. All rights reserved. No part of this post shall be reproduced without permission.

You Just Lost Your Job !

So, you just lost your job (seems to be a bit of that going around). If you’re new to unemployment, being without a job is a huge disruption to a well-established routine. And, if you’ve been a bit of work-a-holic, you could easily find yourself struggling to structure your time and set goals. Here’s a few things to do:

Stop Freaking Out

So, you’ve been working at the same place for 10 years, and thought you were like “family.” You can’t believe they let you go when <your nemesis> is still there doing the same lousy work. Losing that job was like losing a piece of yourself – like a death.

Except it’s not a death, it’s a job. You’ll get another one. Enough with the drama!

Don’t wallow in self-pity about how you’ve been wronged. Don’t think the people who were not let go are somehow better than you are. If you survived previous RIFs and downturns and assumed that your survival was because you were superior to those who were let go, I can assure you that your self-assessed superiority is overrated. People are let go (or kept) for all kinds of reasons. Sadly, most have little or nothing to do with their actual skills or competence.

If you’ve been with the same company for some time (10 years or more), and thought you would NEVER lose your job, I’m talking to you: You’re waay overdue for a bit of unemployment. You’re no better, no worse than anyone else. I also want you to think about the times you may have looked down on someone who was unemployed. Set aside your mistaken and misguided notions of people’s intelligence, competency, or worthiness and practice some self-love and self-enlightenment.

It’s okay to spend time grieving, but losing a job is not a death. People get jobs and lose jobs all the time. Why you? Why NOT you? You may have thought you were better – you’re not – you’re just equal.

Put Together a List and Structure Your Time

I cannot stress the importance of keeping a routine. I recommend structuring your tasks into 1-3 hour blocks for morning, afternoon, and evening with higher-energy tasks at the beginning of the day. In this way, you make progress on a variety of things daily. For example, the AM, when it’s cool and I have more energy, I’ll focus on physical tasks (A run with the dog, yard work, home repairs). The afternoon, computer work, job search, phone calls, writing. Evening: No-brainer food prep, house cleaning, shopping.

Looking for a job is going to take time, but it’s not going to take ALL your time, and when you do return to work, you’re going to be focused on your new gig. Don’t waste this opportunity. Knocking out chores, taking on-line classes, actually getting started on that (blog, certification, novel), losing some weight, will make you feel happier, more confident, and more in control of your life.

Stop Worrying

Eckhart Tolle says that worry is “too much future, not enough now,” and I couldn’t agree more.

Knowing that you are doing everything you can (sorry, worry isn’t action), will lessen the amount of worry and increase your level of confidence. People who are resilient focus on what they can do, and they do it. They don’t worry about things they cannot control.

If you’re worried about finding a job, ask yourself if you are DOing everything you can. If you can confidently say, “Yes, I’m doing everything I can,” then stop worrying about finding a job because you will.

Too often I see people substitute worry for action. They’re worried about losing their job, but not willing to look for another one. They’re worried about their relationship, but not willing to talk about it, or leave it. They’re worried about their finances, but not willing to give up cable or swap out of their $400 a month car payment. But, they’re worried….

No one has every solved their financial problems with worry.

Life is filled with limitless possibilities. As we emerge from this Covid crisis, we see a very different world than the one we left behind. You have changed your health and spending habits. Have you change your thinking or are you confusing worry for action? Are you seeing your unemployment as the end of your career, or as an opportunity to move into something different, more meaningful, less stressful, something that allows you to be all of who you are? Work toward the reward; stop worrying about risks.

Take a Contract Gig

I don’t run into too many people these days who have NOT worked as a contractor – especially in tech or healthcare – two of this country’s major industries. Every once in a while, however, I will meet someone who has only worked as a W2 employee (or only one employer), and of course there are still those who feel that working as a contractor is “beneath” them or that contractors as “less than” employees. If I’m talking about you: Time to move your mindset into this century…

In my book, The Temp Job: A Survival Guide for the Contingent Worker, I devote a entire chapter to Misconceptions About Contract Work. One of those misconceptions is that contractors have no job security. If you’re reading this, and you’re unemployed, I think you see that no one has job security. If you have been with the same employer for a long time, you also may see that your years there aren’t particularly helpful when it comes to finding a new job. The truth is that being employ-able is much more important than being employed. It really is the only job security anyone can have.

You never know how long you’ll be employed, but you always know if you’re employ-able.

Working as a contractor is different than being an employee. You have a client, not a boss. The dynamic is different. And there is very likely a beginning-middle-end to your contract. Contract work can be much more challenging and more lucrative than being an employee, and if you’ve been looking to level up in your career, contract work is an ideal way to get the experience you need.

My book, The Temp Job: A Survival Guide for the Contingent Worker offers straight-forward, no-nonsense advice to anyone navigating today’s contingent labor market. If you’ve never worked as a contractor or consultant, it’s essential reading.

Final Thoughts

Anytime you lose your job, even if it’s a job you didn’t particularly like, it’s upsetting. You feel rejected. You miss your former colleagues. If you’ve been an employee for a long time, you’ll feel overwhelmed by just the idea of interviewing, and petrified at the thought of starting all over someplace new. All these emotions are very normal, and I can assure you that they are temporary.

You will find another job, and you will get past this, and it will happen sooner than you think, so make the most of your time now that you have some.

***

Copyright 2020 Pierce/Wharton Research, LLC. All rights reserved. No part of this post shall be reproduced without permission. 

How Would YOU Caption This?

This cartoon and it’s original caption, “Describe what you can bring to this company,” has gone viral on Twitter and FB. I’ve collected a few hilarious – and a few very pointed – responses off the various feeds, and I would like to hear….

How would you caption this?

~Well, you are the most qualified, but I’m not sure I want to get a beer with you.

~I don’t disagree with your recommendations, but you need to tone down your presentation. You don’t want to sound bitter.

~We are ready to begin the inquiry into the sexual harassment complaint you filed.

~If you work really, really hard and prove yourself, we might consider hiring you full time.

~I’m not sure that the team will respond to your management style.

~The most important thing is we hire someone who reflects our culture and values.

~I’ll have the turkey wrap, and make sure there’s enough cookies and water for the afternoon.

“~~my life debating Republicans in committee each week.” – AOC

~I’m not sure you have the leadership skills for this job.

~We’re looking for a team player. Are you a team player?

~If all you bring is your gender and skin color, then you aren’t worth very much.”

No More Traffic Stops: Police Reform that Could Change Everything

Updated 4/12/21: In light of the recent events involving Daunte Wright and Minnesota (!) police, this article deserves another look.

++++++

Every single one of us, young, old, rich, poor, white, non-white, city, suburb, bedroom or rural – every single one of us has had an experience with an asshole cop. Most of use have had several. And, that experience almost always began with a bullshit traffic stop.

We know what a bullshit traffic stop is: Tinted windows, no front plate, “illegal” lane change, failure to signal, speeding with no one around, not coming to a “full” stop (aka: the California Roll), jaywalking. Fix-it tickets: Expired registration, broken headlight. These are known as revenue-raisers. You’re more likely to get one toward the end of the month, or the end of a shift, when cops need to fulfill their quota…oh, I mean their “suggested minimum” for traffic tickets.

We know how this works: He pulls you over. (He’s always alone, and so are you). He won’t tell you why you were pulled over. He demands your license, registration, and then walks around the car looking for stuff that could or might be fine-worthy. If nothing is fine-worthy, he asks if you’ve been drinking or using drugs. When you are offended and alarmed, he pokes you again saying you seem “agitated” are you sure you’re not under the influence? (He still hasn’t told you why you were pulled over.) Here it comes now: Step out of the vehicle….do you mind if I search the car? This will make it easier for you…

Any of this sounding familiar?

The multitude of videos showing police harassing, threatening, and ultimately shooting black men and women too often begins with one thing: They were pulled over by a lone, white male cop for some bullshit traffic stop.

If we truly want to stop police violence, we need to do the following:

Remove Revenue Raising and “Suggested Minimums”

States and other municipalities use traffic fines as revenue for their general fund. Why? Unlike raising taxes, it doesn’t require a public vote or legislative debate. Legislatures can silently increase fines, and increase the suggested minimum number of tickets written. This way of funding our government must end.

Making matters worse, for many smaller, cash-strapped communities, these fines are used to fund the budgets of the police departments who are writing these tickets!! This is why we have money for radar guns, but no funds to process rape kits. Moreover, the whole idea of using civil penalties as a primary revenue source for municipality is problematic. It’s clear that what was intended to be a financial disincentive has now become a mechanism for extortion and abuse.

Governments could easily end traffic tickets as a form of revenue raising.

The mission of cops is to protect and serve. They are also supposed to investigate crime. Setting up speed traps and writing traffic tickets fulfills neither of these goals. Moreover, most cops aren’t all too keen on writing tickets anyway – that’s not why they became a cop. What they do like is that bullshit traffic stops give them a multitude of subjective, yet “legitimate” reasons to detain anyone they want.

Speed Limits and Stop Signs Should be Suggested

This is a long held Libertarian battle cry whose time has finally come. I realize that many find this akin to anarchy. However, I would remind you that most people love their cars (and the people in them), and understand that speed limits and stop signs, and other traffic directions are there for the common good and our safety. I think we also know that people abide – or don’t abide– whether there’s a cop present or not.

While it’s easy to get lost in the legislative details of this one, let’s just say this: We, as a citizenry, don’t care too much about speeding and traffic violations. If we did, we wouldn’t be depending on individuals in cars to randomly enforce those violations. With the prevalence of drones, cameras, GPS, tracking devices, and live-stream video, there’s absolutely zero reason for any human being to have to pull-over another human being to issue a hand-written ticket — a ticket that is based on one individual’s “eye-witness” judgement. Again, a structure designed for extortion and abuse.

Stop Asking People to “Step Out of the Car”

Another commonality of many of these cop killings is the cop insists the driver and passengers “Step out of the car.”

Every cop in America knows that an individual has the right to remain in the vehicle unless you are being arrested. (Which is why he’s insisting that you appear under the influence of drugs. See: Intro paragraph above for shake down details).

Once you step out of your car, you are in the most danger you could possibly be.

Time and time again, we see black men and women politely refusing to leave the vehicle – that is their right! The refusal infuriates the cop/bully, an argument ensues, and the cop shoots you because he “felt” you were being “threatening” to him.

Once you step out of your car, you are in the most danger you could possibly be. You are being threatened and bullied by an angry man with weapons. You are almost always alone. You’re often being kicked, shoved, and yelled at, black men are almost immediately hand cuffed – and for what? An “illegal” lane change? Everything about human nature kicks in now – fight or flight – in both cases, you’re going to get shot.

It’s easier to shoot you when you’re outside the car. Regardless, in the case of Philando Castile he was shot inside his vehicle in front of his girlfriend and child.

Any cop who tells you to get out of your car during a traffic stop should be fired. Not given a warning, or sensitivity training, or administrative leave. Fired. Immediately.

Stop asking to “Search the Vehicle”

This is another no-brainer. Under no circumstances should a traffic stop and vehicle search be part of the same interaction. You need a warrant and that warrant requires a judge to approve that you have probable cause. A traffic stop is not probable cause. Cops need to stop threatening people to “give their permission.”

Always do what the cop says, after all, you’ve got nothing to hide, right? If you have a problem with his actions, you can “hash it out” in court was the sage advice offered by a former NYC cop. This is white people fairly tale bullshit …

Cops plant drugs, cops plant weapons. Cops should not be sniffing around your car without a warrant. It’s proven bad for your health.

Any cop who is insisting that you permit him to search your vehicle and/or threatens to arrest you or tow your vehicle because you refused to let him search your car during a traffic stop should be fired. Not given a warning, or sensitivity training, or administrative leave. Fired. Immediately.

Who are you? Why did you stop me?

This is another no-brainer change in protocol. The first thing a cop should do is hand the driver a card with his ID and contact info, and then tell the driver exactly why he has detained him. I should not have to provide my “papers.” This isn’t Nazi Germany. I have the right of free movement. If you’ve stopped me, you must tell me why, and you must tell me immediately.

Any cop who is insisting that you provide him identification before he tells you why you are being detained, or any cop who refuses to provide you the reason why you a being being detained (after you’ve asked, repeatedly) should be fired. Not given a warning, or sensitivity training, or administrative leave. Fired. Immediately.

Protect and Serve or Hassle and Fine?

Dallas Police Chief, David Brown, has it right: We’re asking police to do too much. They are forced to deal with homelessness, mental illness, drug problems, fucked-up relationships. These are serious social issues that demand our attention, but they are not criminal behavior. Broken tail lights, expired registration, tinted windows? These are civil statues, not criminal behavior. Why are the police involved at all?

We need to separate the enforcement of civil penalties from the prevention and investigation of criminal behavior

Now is the time. We MUST tightly define and limit the scope of the police. We can do this by removing the revenue incentive that is insidiously intertwined with traffic “law” enforcement. A rolling stop is not a criminal act. And we also must fire those “Bad Apples” who don’t play by the rules. Laws are for everyone, including the cops.

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Copyright 2021 Pierce/Wharton Research, LLC. All rights reserved. No part of this post shall be reproduced without permission.

Why Consultants Fail

In my book, The Temp Job: A Survival Guide for the Contingent Worker, I stress how the relationship between you and your client is not the same as you and an employer. The risk involved in consulting is considerable – especially if your task involves bringing change to a mature organization.

Here’s one of the main reasons consultants fail:

I Can’t Lose Weight for You

In many ways, being a consultant is like being a personal trainer. As your trainer, I do want you to lose weight and get fit; but if you don’t follow any of my advice nor do any of the work, there’s not a lot I can do for you. I’m still here, and I’m still billing you for my time, but instead of making progress, you’re crying about how you can’t fit into any of your clothes. Worse: Now you have an attitude! You’ve spent a whole bunch of money, aren’t losing weight, and that’s because I’m not a good trainer!

Consultants aren’t the only ones who deal with the unwillingness of others to change. Very often, companies hire employees to be their internal “experts.” These employees are tasked with implementing change, and take a consultative-approach to help the company modernize and upgrade.

Unfortunately companies, much like individuals, mis-over-estimate their desire and their capacity for change.

Depending on the maturity-level of the organization that miscalculation could be as harmless as a few missed deadlines because decisions were not made in a timely manner, or as significant as a corporate proxy battle to remove the key stakeholder(s) of a transformation project.

In almost all scenarios, it’s the “change agent” who takes the fall. The business group or executive leadership rarely accepts responsibility for the lack of progress. In their mind, they hired you to help them lose weight, and they’re still fat. YOU failed to find the right solution for them. End of story. You pull out your spreadsheet of missed gym dates, point to the candy wrappers in the trash can, and remind them that you are indeed there to help, but you cannot lose weight for them. This doesn’t exactly sink in if the client thinks that shopping for yoga pants is the same as going to yoga class.

No one wants to feel that they are bad at their job. No matter what your circumstance, employees and consultants alike grow weary of being blamed by the fat and lazy for the fact that they are fat and lazy. Ultimately, we either resign ourselves to the job of handing you tissues and peanut butter cups, or we move on to a more committed client.

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Copyright 2020 Pierce/Wharton Research, LLC. All rights reserved. No part of this post shall be reproduced without permission.

So…You Want to Be a “Consultant”?

I’ve worked as a contractor, consultant, and direct employee. Each of these relationships is different; none of them is perfect. Are you ready to ditch your FTE and become a consultant? Here’s a few things to think about….

Can You Run a Business?

I’ve met hundreds of talented individuals who are terrible business people. Consider the great doctor who can’t manage or afford his/her private practice. The finish carpenter who can’t accurately bid out a project or generate an invoice. The full-stack software architect with no ability to write a statement of work or manage a project.

This is where I hear, “Ohh, puh-leeze, I’ll hire someone for that!” to which I respond, “Oh, puh-leeze, no one is interested in working for you!” (Small shops are not competitive employers – don’t think you can hire “some kid” to manage your website). Moreover, hiring help entails huge legal and financial responsibilities, and BTW, where are you going to come up with a weekly salary and benefits and pay taxes when you have one client and can barely support yourself?

Consider the following activities:

  • Marketing/Sales: Finding, qualifying, and pipelining new clients; promoting the business. You.
  • Legal: Licenses, in$urance, banking, taxes. You.
  • $oftware: Updates, equipment, desktop troubleshooting, web page(s), WiFi, Cloud storage. You.
  • Finance: Contracts, proposals, invoices, time cards. You.
  • Overhead: Office rent, supplies, printer cartridges, computers. You.
  • Benefits: Vacations, holidays, sick days, medical insurance, family leave. You.

And that’s before you do any real “billable” client work – which is often >40 hours per week, more if you are juggling multiple projects.

If you read that list and thought, “Ugh!” stay an employee.

Can You Run a Project?

Do you track your time? Do you track your money? Are you disciplined and organized in your personal life? Can you put together a schedule? Can you write a contract? What about a statement of work? Can you track, measure, and demonstrate progress? Can you make a deadline? Can you manage change and say no to difficult people?

When I meet with clients who are dealing with failed projects, high turn-over, and assorted other maladies, my first question is this: How does the team track their time? (They don’t.) Do YOU track your time? (Answer: I’m an “executive.”) Then, I get a big lecture about how hard everyone works, and they don’t have time to track their time.

Here’s my point:

I wasn’t questioning their work ethic, I was questioning their activities.

The inability to assess the value of activities as it relates to time expended is why people fail at consulting – and fail at a whole bunch of other stuff as well.

When you’re a consultant – time is EVERYTHING. Billable time, bizdev time, vacation time, career development time, commute time. And, there’s other things that take your time: Laundry. Food prep. Cleaning. Video Games. Your relationship(s). Did I mention the kids? You’ll need to manage ALL your time like the precious, finite, resource it is. That means you need to say, “I’m sorry, but that’s not a good use of my time,” even to your spouse.

Are You a Push-Over?

If you suffer from people pleasing, or have a hard time saying no, I beg you: For the sake of your personal health, personal finances, and happiness do NOT become a consultant!

Consulting is not all Power Point presentations and conference rooms with killer views. Consultants are small business owners, project managers, and buzz-kill realists. To be one requires a certain amount of cold, capitalist, callousness. How will you handle scope creep? Can you give bad news? Can you graciously deal with getting fired? (coz you will be). What about your ethics? Can you graciously dump a client (coz you’ll need to).

You want to run with the big dogs? You’re going to get pissed on. Consultants don’t have a boss, or HR, or a union, or labor laws – you have client and a contract. What are you going to do if they don’t honor it?

Are You Just Assuming You’ll Get Paid?

Very early on in my career, I worked for a couple of unscrupulous salesmen who refused to reimburse me for almost $2K in travel expenses I had foolishly put on my personal American Express card. This was back in the ’90’s, so that was a LOT of money then, and even more for an irresponsible 20-something who didn’t even have a savings account.

Although I eventually got my money, this whole thing was a huge financial fiasco, and it took me a l-o-n-g time to recover from it. These guys had let me go on Christmas Eve (for real), no severance, no final paycheck. I had to borrow money from family to pay AmEx and rent and bills. I had to go to court to get commissions, expenses, and back wages due me; and I had to freeze their bank account to collect. All of this taught me very important lesson:

No one is more unpleasant than someone who owes you money.

When you are a consultant, you’re a vendor. You don’t have the same legal protections that you would as a W2 employee. Consider the Crystal Geyser guy. If the customer decides to go with Sparkletts, Crystal Geyser doesn’t file for unemployment. If the delivery truck gets stolen, Crystal Geyser still has to service their accounts. They don’t call and ask their customers to buy them a new truck and front them for water.

An employee must be paid no less than twice a month. But you’re not an employee, so your clients will want you to bill every 30 days, and then pay you in 30 days – just like they do all their other vendors. But, what if they don’t pay you? What if they’re late? What if they disagree with the invoice? How long are you prepared to work without being paid? A week? Two weeks? A month? Three months? What if they claim your work is defective and refuse to pay? What about travel? Are you putting that on your personal credit card? What if they don’t reimburse you or take months to do so? What are you going to do about it?

I’ve worked for big, corporations my entire life.

You’d be amazed how many rich companies don’t pay their bills on time.

When you truly work for yourself, you can’t put up with excuses. Other people’s bills, emergencies, sick kids, corporate “process” and vacation time is NOT your problem. If you can’t write clear acceptance criteria for your work, can’t say no, or could never see yourself suing someone, don’t waste time trying to be consultant. I’ve listened to lots of people (mostly women, I’m sorry to say), who thought they could handle this kind of relationship, and ended up being taken advantage of by someone who was really, really, going to pay them when <crisis> passed.

When you consult, you need to track your time and tasks, keep copies of all your work, be prepared to withhold work until you’re paid for it, be prepared to walk out if you’re not paid, and be prepared to sue.

If you have a tough time sticking up for yourself, can’t handle people’s anger, or just can’t be “mean,” being a consultant is absolutely NOT for you!

Final Thoughts

Do you want to consult, or do you want more control over your scope and the direction of your career? Do you want to consult, or do you want more free time?

If you’re a full-time employee, and if you’re wondering if consulting could be for you, I strongly encourage you take a few contract, “temp” jobs. This will give you a feeling for what it’s like to have a client instead of a boss, and also give you some practice at managing the scope of your work and duration of your project.

My book, The Temp Job: A Survival Guide for the Contingent Worker offers straight-forward, no-nonsense advice to anyone navigating today’s contingent labor market. If you’ve never worked as a contractor or consultant, it’s essential reading.

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Copyright 2021 Pierce/Wharton Research, LLC. All rights reserved. No part of this post shall be reproduced without permission.

You JUST Lost Your Job* How NOT to Freak Out!

When you lose your job, you lose control over a big part of your life.  It’s this lack of control that feeds the anxiety we all feel when we are between gigs.  We don’t have a daily routine. We don’t have control over our finances.  We don’t know how much time we have before we start back at work.  It’s hard to make plans.  Being in a state of limbo is frustrating; being worried about money doesn’t help.

If you’re new to unemployment, the loss of control is a much bigger emotional challenge than the task of finding a new job. Trust me, you WILL find another job!  Nevertheless, being without a job is a huge disruption to a well-established life routine. Without a job, people struggle to structure their day, some find they can’t, and so begins the downward spiral. The time passes quickly (another thing over which you have no control).  You become more anxious and irritable (or blue and withdrawn), which only compounds the feelings of helplessness.

If you can control it, do so. If you can’t, let it go.

Worrying isn’t action.

Of course, you can – and should – do everything possible to look for a job but you cannot control when you’ll actually go back to work.  Focus on what you can control – which is everything else in your life.

Keep Your Routine

Get out of bed the same time you did when you were employed; it’s too easy to let the morning slip by sleeping in.  Get up, clean up, get dressed. Use the time you would have spent commuting to take the dog out for a walk, hit the gym, or an early morning yoga class before settling down to your computer.

Don’t lie to yourself that you have time, and will do it “later.” We know how that conversation ends, right?  Keep your morning routine. It ensures you are more productive when you’re unemployed, and the structure will help you easily settle back into your new routine when you get back to work.

Lose Some Weight

You can’t make any excuses for being a slug. You didn’t make it out for a walk today because…. You didn’t go to the gym because…. Why? You’re sooo busy? Really?  Busy doin’ what? You DON’T have a job!

Similarly, the largest part of our discretionary income goes to food.  If you’re between jobs, you have zero reason not to prepare food from scratch.  Pull out the recipe books, plan your menu(s), prepare your food, and actually do some cooking! Eating well is good for your weight, good for your budget, and good for your relationship.  If your SO is working, coming home to a nice meal (rather than you lying on the sofa playing Fortnite), will make arguments about how you spent your day far less likely.

Similarly, resist the temptation to party like a rock star on school nights.  Having an occasional late night is small consolation for being out of work, but don’t make it a habit. Hangovers make you sluggish, irritable, and if you’re blue about being unemployed, it will make it worse.

Nothing will make you feel less confident and more out of control than being bloated, over-weight, hung-over, AND unemployed! You have the time to develop better habits, and zero reason not to do so. Don’t drink too much; don’t sooth yourself with food.  You’ll feel and look a LOT more confident if your energy is high, and your interview clothes are a bit loose.

Clean that !@#$%!! Up!

Looking for a job is going to take a decent amount of your time, but it’s not going to take every second of your day.  Put together a list – yeah, write it down – of stuff you need to do in your home.  Rank things by cost and level of effort.  Do all the cheap/easy stuff first.  Cleaning, organizing, and painting just about anything is always good.

Whether you get your inspiration from Hoarders or Marie Kondo, knocking out chores around the house is a great use of downtime.  Nothing will make you feel better about yourself and more in control of your world than walking into a clean, tidy and organized room. #focus

Taking care of things around your house is great, but so helping out a friend or family member. You’ve got time. Go see your grandmother.

Final Thoughts

Regardless of whether you knew it was coming or it was unexpected, anytime you lose a job – even if it was a job you hated – it’s upsetting.  If you’ve been working at the same place for a long time, you’ll feel overwhelmed by just the thought of interviewing for work and petrified at the idea of starting all over again.  All of these emotions are very normal, but I can assure you that they are temporary. You will find another job and you will get past this.

Focus on what you can control.  By doing this, you’ll find that your down-time is more productive, more enjoyable, and when you go back to work, you will be, too!

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Excerpted from: The Temp Job: A Survival Guide for the Contingent Worker. Copyright 2019 Pierce/Wharton Research, LLC.  All rights reserved.  No part of this post shall be reproduced without permission.

Are you new to the job market or considering contract work? Have a question for me? Email at info@piercewharton.com.

How to Evaluate Your Boss

People leave managers, not companies. Be sure you hire a good boss. When workers have a good manager, they will often accept lower wages. When people quit, they’re firing you. You can’t put a price on a great boss…..

Nothing I just said is new. But, despite all the well-intentioned talent acquisition and retention initiatives embarked upon by company recruiters, I’ve yet to encounter any organization who routinely surveys a manager’s direct reports for feedback on his/her performance.

The answer as to “Why?” staff don’t evaluate managers ranges from the complex (cultural of hierarchy, management v. labor, men v. women), to the paternalist notion that a job is a “gift” that your corporate “family” gives you and you should be grateful for their kindness (versus the negotiated sale of your labor to a disinterested company who then sells the fruits of that labor to a 3rd party for a tidy profit), to the simplistic — but very real possibility of – retribution. All topics for another day.

Most of us are given a boss; we don’t get to choose one. However, if you find yourself in a position to evaluate your potential manager (or feel the need to leave an anonymous note on someone’s desk), here are ten questions to help focus your review:

True or False

~I know my boss always represents me and my skills in the best light.

~I trust that my boss is a strong advocate for me and my career.

~I believe that my boss is an effective advocate for my team.

~If there are changes or meetings with my client/workgroup, my boss informs me of the nature of the meetings so we can discuss how it might affect me or my work.

~My boss seeks to understand fully my situation or problem before s/he offers advice.

~My boss respects my work and appreciates the role I play within the company.

~My boss seeks my advice or input before making decisions that directly affect my job or affect our clients/customers.

~When I have a problem or situation I cannot handle, I am comfortable seeking advice and mentorship from my boss.

~If I were traveling with my boss, and we were stuck in an airport, s/he would make the time there better and easier.

~If I were in a position to hire my boss, I would.

What do all these questions have in common? Integrity. Respect. Leadership. These aren’t skills, they’re qualities, values. You got ’em, you practice them, or you don’t. Leaders inspire others to follow, they don’t tell people what do do. There’s no such thing as contextual integrity. You don’t get to be a great boss being respectful most of the time……

Whenever I interview with a prospective manager, I always ask, “If I were with your team at a happy hour, what would they say about you?” I’ve gotten answers that range from the hostile to obtuse…few have shown any genuine insight in one’s character, never mind management style. We all know how important a good boss is. Maybe the time has come to finally shift our focus from top down to bottom up?

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Copyright 2018 Pierce/Wharton Research, LLC. All rights reserved. No part of this post shall be reproduced without permission. info@piercewharton.com.

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