If you’re resolving to lose weight, save money or pay off debt, there are other blog posts to read. If you’re thinking you need more achievable goals, here’s a couple for you…..
Torn, Ripped, Stained, Chipped? It’s Outta Here!
Several decades ago, I promised myself that I would not keep anything – no matter how dear — that was torn, ripped, stained or chipped. Even if it meant that I had one plate, one fork, and one shirt, I wanted everything I owned to be something I loved, and in perfect condition.
Turns out that was not only a good psychological move, but a good financial one as well. As I look around my home now, I’m a woman who has everything and needs nothing. Why? Every single thing I own is in perfect condition. I love every item. Nothing is a tattered placeholder until I could afford something better. Nothing is in storage or “saved for nice.” I use and enjoy every single nice thing I own. Nice is now.
I use and enjoy every single thing I own. Nice is now.
We all hesitate to toss things. We have a thrifty inner voice that says “But, I paid so much for this, it’s not so bad,” or “I love this <item>, it’s only a few stains…..” Worse: “I can <fix> this , and then I could make a lot of money….” We end up surrounded by junk, that keeps us stuck both physically and mentally.
Things wear out. Glasses break. Tee Shirts rip. Get rid of them when they do. Don’t surround yourself with old, broken, or stained items. If it’s worth keeping, housing, and air-conditioning, it should be in perfect condition. If it’s not, throw it out.
If It Doesn’t Fit (You MUST Git’Rit!)
Conventional advice says that if you haven’t worn it in a year, get rid of it. This advice is outdated. Why? My clothing is more than just a couple pairs of shorts, it’s an investment. While I don’t wear a suit everyday, I still need one or two. I don’t have occasion to wear an evening gown or cocktail dress every year, but I’m not going to throw out my elegant black dress because I haven’t worn it in a year. Another example: I don’t go hiking every weekend, I still want (and need), the appropriate footwear and gear.
Occasion and investment clothing notwithstanding: If your closet is stuffed with clothing in a variety of sizes, do yourself a favor and get rid of everything that doesn’t fit you perfectly, and then get rid of everything that you don’t feel fabulous in. And, I mean everything. If you’ve lost weight, get rid of your fat clothes. If you’ve gained weight, get rid of those clothes you’re “going to fit into” when you (finally) lose weight. PS: When you do lose weight, your body isn’t going back to what it was, it will be different. Buy clothes that fit your new body.
“It doesn’t matter how rich you are, how accomplished you are, or how many people love you. None of that matters if you get up in the morning and none of your clothes fit!”
Nothing will make your life easier and your day happier than knowing that every, single thing in your closet fits you – perfectly. If it doesn’t, give it to a friend, sell it on Ebay or donate. In that order…
Hit Unsubscribe
We’re all inundated with newsletters, coupons, and on-line sale notifications. Worse: If you’re looking for a job, or car, or anything that asks for an email, your address is immediately sold to some on-line newsletter organization who will hit you with hundreds of emails a week.
While many of these go to Spam, take the time to cull the notifications you want to see from those you could do without. Yes, I did buy some jewelry from QVC, but no, I don’t want an email from them everyday.
I know what QVC is and what they sell. If I’m shopping, I’ll hit them up then. I don’t need an email every day.
Instead of hitting delete, take three seconds more and hit unsubscribe. Very quickly you’ll see that those three seconds add up to saving real time when you cull through your mailbox, and time is the most valuable thing we have (except for health!).
Out with the old, in with the new! Happy New Year!
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Copyright 2026 Pierce/Wharton Research. All rights reserved. No part of this post shall be reproduced without permission.
Virtual meetings and their respective recordings have been around for about a decade, but now there is a notable uptick in recruiters requesting to record one-way and two-way interviews. Why the change? In two letters: AI.
Never, EVER Allow Your Job Interview to Be Recorded
The main reason to opt out of recording is that you do not know how your intellectual property (IP) is going to used, how it will be shared, where it will be stored, nor who will have access to it. In all cases, you permanently forfeit your rights to your words and image – they are now the exclusive property of the recruiter, the 3P service provider, and/or the potential employer.
Consider this all-too-common scenario:
Hiring manager wants to hire his cousin, Vinny, as his new Customer Service Manager. Here’s the problem: Vinny isn’t qualified. Hiring Manager contacts a staffing firm, provides screening questions, and requests video recordings of all the top applicants – even if they’re out of his price range. He snips the best answers and insights from a dozen or so highly-qualified experts, and then wraps them into a script for cousin Vinny. Vinny watches the interviews, preps his answers, records his interview, and voila’ is magically the best candidate.
Sprinkle in a little high-tech corruption and H1b seat-selling, and you see the problem.
Never, EVER Consent to a One-Way Video Interview
One-way interviews are the epitome of employment catfish. These are bogus companies or troubled companies, and your one-way interview is sold to a third party for AI ML training, and/or to prep others (see above). In many cases, the JD posted is a bogus ghost job; that great salary is bogus, and you never seem to actually meet a bonafide client or even a person IRL.
Never, EVER Write Essays
Similar to video interviews, essay responses are used for AI training or to coach other applicants on the “right” answers.
If writing skills are essential for the position to which you are applying, it is better to provide links to samples or a blog. Filling out custom questionnaires, documenting an approach to technical solutions, outlining your methodology to solving complex business practices… Nope. Here’s a link to a White Paper, which is part of my personal portfolio and copyrighted publications. I’ll solve your problems for money, not for free…..
Why Recording?
People who request recordings use two reasons.
1) They’re doing this for YOU!! “I would prefer to focus on YOU – not taking notes!” This isn’t a Tinder date, this is work. I don’t need you to focus on me. I need you to extract the information you need to pass me to the next round. If you lack the skill to take notes during a meeting or an interview, you shouldn’t be a recruiter.
2) It’s not them, it’s the client! The client is sooooooooooooooooooooooooooo busy that the only way for you to “get in front of the hiring manager” is to be recorded. This is usually followed by a “….this is a very competitive position (or the hiring manager is a very-important-person), I would hate for you to lose this opportunity – EVERYONE is doing this now….”
Boundaries aren’t really a thing for most recruiters and staffing agencies, and who cares what someone’s made-up title is? My response is no response. Don’t take the bait, don’t argue your point. If you asked them not to record, and they are pushing back, they’re only interested in data mining.
What to do?
By law, you are required to be informed if you are being recorded. That notification is automatically displayed in most video conferencing applications, some more clearly than others. If someone clicks record (with a breezy “I hope you don’t mind if I record….”) stop the interviewer and say that you would prefer not to be recorded.
If you receive ANY pushback, exit the call.
If you catch an attitude, or get ANY pushback, politely exit the call. Pushback is a clear indication that they are data mining for a third party or collecting IP for other candidates. There’s no job for YOU.
Recording is NOT the Norm!
Legitimate, desirable employers are NOT the ones asking for recordings. They’re smart enough to understand the implications of collecting, sharing, and storing these data. These requests primarily come from lazy recruiters, and off-shore ghost firms – who come and go like fruit flies. Many aren’t even in the staffing business. They are using the staffing firm as a “front” for their data collection and other fraudulent activities.
Too often I see applicants say that they participate in these practices because they’ve been unemployed a while and “have no choice.” What these applicants are not understanding is that there is no job there. This whole thing is a ruse.
I Don’t Care What They Said: Don’t Expect Ethics from Anyone
Unethical and fraudulent hiring practices have been around for decades, but the tremendous amount of data that can be collected from a person via the application process has introduced a nasty side hustle for unscrupulous businesses. Most of us know that certain demographic information, such as age, marital status, and the like cannot be requested, there are no laws that protect your image, voice, and IP/PI from being usurped and distributed, and that information is far more valuable.
Moreover, unsuspecting and naïve, applicants are easy prey. Most people are absolutely clueless about IP/PI collection, which is why these grifters can successful run different scams ranging from pretending to hire you (in order to collect identity and financial information) to tricking people into providing credit card and banking information for equipment “deposit,” training, and it goes on and on….
Opt-out. You’ll be glad you did….
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Copyright 2026 Pierce/Wharton Research. All rights reserved. No part of this post shall be reproduced without permission.
Recruiter: “How do you manage difficult stakeholders?”
Applicant: “I don’t. Their functional manager has that responsibility. If stakeholders are difficult, unreasonable, unresponsive, and that behavior isn’t actively being addressed by leadership, I will quit.”
Ohhhh, was that not the answer you thought you were going to get?
Did you expect me to expound upon what great a facilitator I am? “Building bridges,” finding common ground, using my powers of empathy, remembering the servant in servant-leader?
Nope, not doing any of that…
What I AM doing is immediately thanking the interviewer and taking a hard pass.
Stop asking applicants how they deal with difficult people, and start asking why management is jeopardizing the company’s brand and future by keeping well-known PITAs around. A revolving door of talent isn’t going to fix your toxic culture…
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Copyright 2026 Pierce/Wharton Research. All rights reserved. No part of this post shall be reproduced without permission.
This time of year we set goals. I have goals – but, just like everyone – they change. They get bigger, smaller, or their priority shifts. But, like the Buddha, I have returned from the holiday forest and my mantra for this year is not about goals – it’s about Effort.
Goals are important, but they are secondary – the real value is not in achieving the goal, but in the effort.
Too many dismiss effort. That’s easy to do when there’s money or beauty or natural talent, but these are false idols. What we really admire is the effort. A good job, good home, good relationships, good health, good food, good body, good sex…they aren’t a finish-line goal. They require effort.
Too often we ignore making the effort, especially when it’s small, because we are blinded by getting or having that big goal.
Too often we excuse ourselves, “I know I should make more of an effort….” Or worse, if our satisfaction is not immediate, or our effort isn’t recognized and lauded, we lament, “I’m tired of making the effort.”
We all have goals unaccomplished because of effort. That crowded storage space. Relationships you can’t get out of (or into). The stagnant career. Those extra 20 lbs., that are leaning into 30 now. Effort.
Sometimes it’s easy; sometimes it’s hard, but easy or hard, effort is about time management and consistency. This is where we need to embrace the notion that effort is both a means and an end. Like honor or integrity…it’s a gift you give to yourself.
Effort, like love, is not a zero-sum game. Effort is never about reciprocity because we never run out of effort, and, like love, we can easily manifest more of it whenever we desire.
So, for 2024, my focus is less on achieving, having, or getting, and more on consistently making an effort.
Projects fail for all kinds of reasons – here’s a few things that are different after Covid…..
You’re Trying to Manage a Team on Chat
Don’t get me wrong; I’m not anti-IM. Chat, and its appropriately named cousin, Slack, are fine for a QQ to an individual or small group. What it doesn’t take the place of is a well-run meeting, goals, action items, workflow tools, documented requirements, baseline reporting, status, deliverables – ya know – the “work.”
It’s amazing how many people think nothing of constantly interrupting their highly-paid resources to insist they participate in circuitous Chat threads. Pre-Covid, no one would have ever said to their boss or co-workers, “Follow me around today and listen to all my conversations. That way, you’ll know what I’m doing.” How is constantly being interrupted by chat any different?
Talk is cheap, and the cheapest of all talk is chat.
I recently attended a meeting with a client’s finance team. They were proposing changes to their enterprise Rev Req process. Flow chart? Business Rules? Requirements? SOW? Nope, the guy pulls up a chat from three days ago, and proceeds to add people to the thread – really?
Talk is cheap, and the cheapest of all talk is chat. If you want to be 100% sure that your project will run over budget, over schedule, and your team will be lost in the chum and churn of incomplete direction, “manage” your projects via Chat.
Drug Problems
Maybe you heard: The United States has a drug problem, and that drug problem definitely has gotten worse since Covid. I’ve spent more than a decade working as a Fixer, and I can tell you that the root cause of more than one project / business failure is a key individual (or several individuals) with a drinking or drug problem.
It’s important to keep in mind that just because someone isn’t shit faced drunk at work doesn’t mean they don’t have a drinking problem. “Functional” drunks will insist that they’re not drinking during work hours; ergo, they don’t have a drinking “problem.” However, the effects of their drinking are evident. They’re chronic no-shows. They’re constantly sick, late, a million doctor, dentist, and food poisoning excuses for not showing up. Forget about a morning meeting. They can’t get out of bed. They’re unreliable. They can’t complete anything. When confronted, they will push their work (and blame) on to others. They vacillate between belligerent, and a professional victim, which makes you want to avoid them and assign their tasks to others, which is exactly what they want. #enabler
Another Post-Covid change is the ubiquity of Adderall and its many cousins. Unlike the drunk – who can’t accomplish anything – the Adderall Overachiever thinks they’re super-super productive! They have no problem calling you at 10 PM (spinning like a dreidel) because they really, really need your help with the font for tomorrow’s PowerPoint presentation. (Hint: NOT Comic Sans)
About 10 years ago, I had the great misfortune to work with a man who had a serious Meth problem. I was green in my career, and a deer in the headlights; I didn’t know what I was dealing with then. Now, I know the signs. And, when I see people sniffing, unfocused, babbling, spinning, and looking exhausted, I don’t think they’re “high energy” or insomnia, or allergies – I know they have an amphetamine problem.
I work in a business that is complicated, difficult, and dense, and the last thing I need is someone so jacked-up they cannot follow even the most basic conversation.
Since Covid, I’ve seen a rise in upper use in two groups: Women (trying to do it all) and new grads, many of whom are just not used to working 8-10 hours a day, day-after-day, week-after-week. Both of these groups are trying to “cram” their lives, loves, and responsibilities into too-few hours. And, much like Lucy in the Chocolate Factory, they are failing.
If you find yourself in a situation where you have a client or (god forbid) a boss with a drug problem, start looking for a job immediately. Forget about HR, or confronting anyone. This situation is NOT win-able. There’s nothing you are going to do, nothing you are going to say that will make that person change. Nothing. Not anger. Not sympathy. Nothing.
Life isn’t an “Afterschool Special.” It’s more like “Intervention.” It will take you about 2-3 months to figure out what going on. Once you do, create space between you and Adderall Annie, or Day-Drinkin’-Dan, and funnel ALL your energy into your exit plan. If you don’t, this person will eventually “Nurse Jackie” you. You’ll be fired, blamed for everything, and they will continue on as they have before.
You’re Still in Crisis Mode
It’s hard to believe it’s been two years since the advent of Covid. When it hit, all business rules were thrown aside, and “Crisis Mode,” took the place of planning. Business pivoted their e-com sites to accommodate a flood of delivery methods, “Essential” workers were defined, money was quickly appropriated (no business case needed), to mission-critical efforts – every fiber of our corporate being was in crisis management mode.
Here’s the problem: Humans are creatures of habit, and crisis mode has become our new habit.
During Covid, workers capitulated to excessive demands for overtime. Now? Quite quitting and labor strikes are in the news. And, it’s not just workers who are setting boundaries. Check signers are waking up as well. During the past two years no one paid any attention to ROI, cost-benefit, roadmapping, priorities – who had time for that mammsy-pammsy stuff? We’re in a crisis!
Covid was like a big fire; no one questioned thousands of people carrying buckets of water. Now, the smoke has cleared, and we realize that if we had better equipment, we wouldn’t need as many people with buckets.
You’ve surely heard corporate leaders feigning apologies as they layoff “over-hired” water bearers. All companies are evaluating their staffing, their roadmaps, and even their missions. But, what corporate leadership is not saying is that in just two years, they’ve actually become a bit rusty (and a little too comfortable with Slacking-in direction). Many have fallen out of the practice of truly managing a business. Now, we’re starting to hear again questions like: What, exactly, are your metrics? Where’s the market research? Where’s the business case for the $1.3 system upgrade? What’s the ROI? Where’s the depreciation schedule? Projects that cannot answer these questions are being axed, and the bucket brigade is being axed with ’em…
Final Thoughts…
Complacency is frequent companion of hubris, and even though making it through the past few years is an accomplishment, don’t think that it’s a vaccination against failure. The world has changed, but the purpose of business has not. The goal of running a business is to make a profit, not just have a high stock price.
The next couple years are going to be rough. Regardless of your press, your followers, or your brand: If you’re not running your business well, running your projects well, and making a profit, you won’t be here much longer.
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Copyright 2026 Pierce/Wharton Research. All rights reserved. No part of this post shall be reproduced without permission.
The demand we all return to the office (so we can all hang out together) seems to come from predominantly men. Why?
They all admit that working at home has not effected the ability of employees to complete their tasks and achieve their goals. Without productivity metrics (something greatly loved pre-Covid) to bolster their argument, these executives are forced to rely upon qualitative and anecdotal reasonings. This is when you’ll hear your c-level overlord wax nostalgic for their pre-Covid Corporate Camelot, how awesome it was, and how this beautiful, perfect culture needs to be proselytize and, if that doesn’t work, brutally enforced.
Corporate culture is a pyramid. There are a few people at the top – literally – on those upper floors, in those big offices with the windows. If you’re really important, the “corner” office with multiple windows. Where are the people holding up the base and sides of the pyramid? Downstairs, in a cube, with the rest of the subjects to be ruled.
I’ve spent 30 years working in some of the biggest corporations at the highest levels, and it has not escaped my attention – nor the attention of labor — that corporate culture is little more than a relic of the Edwardian era. Instead of Dukes, Duchess, Prince and Princesses, we now have Executive VPs, Directors of <stuff>, and assorted lords and ladies of the court who are swept up in the largess of executive coattails.
I’m not down on corporate fat-cats. Being one is kind of sweet. And, what a killer job! What you say goes! No arguments, no need to compromise. Corporate executives are literally surrounded by the fear and trembling of compliant subordinates. When the boss says jump, people jump! Ya know where that doesn’t happen? Every place else on Earth!
There’s a lot to unpack in the WFH debate. Let’s start with the basics:
Men are Lonely.
Men are lonely. They have few friends. They have no women friends. That “culture” they’re bemoaning? It’s an office where they can shoot the shit with the boyz and go to lunch with the gurls. The words “comradery” and “collaboration,” soo important, are thrown into the mix. What that really means is they miss hangin’ with their buddies, and what men really miss is the company of women – women who understand their work, women who laugh at their jokes, women who aren’t their wives. In short: They miss having friends.
Why don’t men have friends? There’s a lot of reasons, but the primary one is that men don’t have friends unless their wives approve of them. This is probably the worst thing about being in a relationship if you’re a guy. Suddenly, every single person in your life must have the nod of your SO. If she doesn’t like ’em, you’re not going to be friends anymore. Female friends? Forget that – they’re toast.
Men aren’t permitted to have female friends unless she’s his sister, and then only with your woman’s approval!
I work in tech. Not surprisingly most of the people I work with are men. My SO works in HR. The majority of his colleagues are women. Should I demand that my man never socialize with his work colleagues? Lunch with the girls? Nope – He should sit in his cube, alone. Happy hour? Not unless I’m there to supervise and approve. What about my work buddies? Am I permitted to have a few beers with the guys after work? What about travel? Should I pass on dinner, and stay in my room and read?
The f-d upness of relationships, love, friendships is a topic for another article, but I think we can all agree that men, in general, lead kind of lonely lives. That needs to change, but making me drive 45-minutes to an office (on my time and dime) so you can feel good about yourself isn’t the way to do it.
Men Derive Their Status from Work.
Our culture associates the value of a man with the job he has. It’s not right, but it is. At work, you’re the VP of this or the director of that. Those titles convey a rank, status. You’re treated with some respect, reverence because of your title. You know where highly-paid and highly-respected C-level men don’t derive status and respect? Having dinner with their 14-year old.
Sheryl Sandberg wants us to lean in, take a seat at the table, and, ultimately sit at the head of the table. Here’s the thing: In the virtual world, there’s no table. Bob Iger is just a little square — like everyone else. In fact, if you’re not talking on your vid, you might not even be on screen. How’s everyone supposed to know that they should be focused on you when you’re not sitting in the power-position at the table, and they’re not in your corner office with your big desk and that killer view of the skyline?
Video calls don’t convey status. You’re a little square – like everyone else.
This is where I see the generation gap the most. Those men who are young in their careers, and guys with young families are not “office-centric,” certainly not in the way men were back in the day. But, if you’re one of those Boomers and Gen Xers whose defined your life and persona by the status you derive from your job, it’s not likely you’re going to give up the trappings of a culture that sees you as a Grand Duke. And I don’t blame you one bit! Doesn’t everyone want be be surrounded by the adoring and obedient?
I Hate My Spouse (and/or Kids)
I think it’s safe to say that there are lots of people who aren’t exactly living the marriage dream. Their attraction to their spouse left years ago. Staying together for the children? Yep. Leading separate lives. You betcha! Grinding it out until <something happens>. Absolutely. What’s a few more years? You’ve been doing it this long, and you’re at work most of the time, right? Except now you’re not…
You can’t avoid your family and its responsibilities when you’re working from home.
When you go to an office, you have a safe place to hang. Getting in early, and staying late is the easiest way to avoid your spouse. If you make a decent amount of cash, there can be travel with your adoring and obedient friends, and team happy hours and dinners where you get to hang with the boyz, pick up the check, and be “the man.” Housework, errands, child care, shopping – so droll! You have people for that! And, besides, you’re at work! You can’t be responsible for honey-do’s if you’re never home. Even better, if you work all the time, you have a solid reason not to do anything but sleep and play video games when you are home. Nirvana.
Final Thoughts….
There’s no doubt that old-school-old-boys want “workers” to return to the office. Why? To support their “culture” – a culture where (mostly white) dudes are happily at the top of the ladder. It’s nice up there. They have windows, and lots of natural light….
It doesn’t matter what your title is; When you’re home, there’s no reason you can’t start the dishwasher …
Lowly cubical dwellers also know that despite the #Elon, #BobIger #JamieDimon edicts and hoopla, demands all workers return to the office are largely ignored by the executive ranks, and riddled with exceptions for other groups and individuals. Executives never really worked in the office anyway. Many travel, work from home whenever they feel like it and, for the most part, they come and go as they please. What bosses do like is to being surrounded by their buddies and loyal subjects when the DO decide to come in. And, what they really don’t like is that the freedom to come and go – the freedom that was conferred upon them by their status and rank – has been inadvertently (and many feel undeservedly) bestowed upon their subjects!
The move away from the office and into virtual work is yet another example of precipitous decline of the white male empire. That decline has been facilitated by Internet and VPN technology, and it is continuing with the slow but steady elimination of the symbols of corporate hierarchy and status: The corner office, the assistant, the private conference room, the preferred parking, the jet. These have been replaced with an avatar and a disembodied voice, which forces everyone to focus on what is said and done – not the rank, title, height, weight, clothing, desk or any other distraction.
May be it’s not such a bad thing.
Copyright 2026 Pierce/Wharton Research. All rights reserved. No part of this post shall be reproduced without permission.
One of the questions I get asked most often from those considering contract work is whether to work as a W2 contractor or should they consider 1099, or incorporate so they can bill corp-to-corp (C2C). The answer is – it depends – and it mostly depends on you.
If you are going to contract long term, or you have a particular expertise that you sell, eventually you will move from working as a W2 Contract Employee to being Independent / Incorporated – in other words: A vendor. These are not mutually exclusive, BTW. When you’re a vendor that means that you could be billing on a 1099 basis or you could be incorporated and use your corporation to bill the agent or client corp-to-corp (C2C).
When you choose to bill as an independent vendor that means you are viewed as a business, which is a separate legal entity, and completely different from being an employee. When you’re independent, you have all the privileges and responsibilities of a business owner.
“Responsibilities” is the key word here: If you choose either 1099 or C2C, you will take home a lot more money than you would as a W2 Employee. But if you are not prepared to handle the responsibilities (and risks) of being self-employed, mo’ money mo’ problems.
Whether you are a sole proprietor, in a partnership, or a principal of a corporation, if you are deriving “Schedule C” income, you are responsible for obtaining business licenses, paying business taxes, keeping accurate records, maintaining general liability, and other types of insurance. If you’re working as a vendor, you may need to purchase and maintain your own tools, equipment, prepare your own contracts, invoices, and track your payables and receivables. Some clients will provide you a 1099 form for taxes; some do not. Sometimes they’re accurate; sometimes not. Regardless, you are responsible for an audit trail of your gross receipts and expenses, maintaining bank records, and insuring you adhere to all applicable laws. If there is a discrepancy, you need to be prepared to prove everything.
When you are independent or incorporated, you are a vendor. Instead of a job description, you have a statement of work (SOW). The SOW details what you are to accomplish for the client, a time frame for doing so, and what are the payment and acceptance criteria. SOWs can be very general or very specific. There’s no “standard” SOW. Its specificity varies by the complexity of the project and your relationship with the client.
When you are a vendor, the client cannot dictate the manner and means by which you complete your work. So, if you wanted to assembly your PB&J in a different order in your kitchen that is your prerogative. The client can only accept or reject the work.
Most importantly, if you are billing as independent or incorporated, you do NOT have the same legal protections as you would if you were a W2 contract-employee. You are a vendor, just like the Crystal Geyser guy. If the customer decides to go with Sparkletts, Crystal Geyser doesn’t file for unemployment. If the delivery truck gets stolen, Crystal Geyser doesn’t ask the customer to buy them a new one. Similarly, like the Crystal Geyser vendor, you also have an implied warranty with your service. If something goes wrong, your service is defective, you drop your Pepsi on someone’s laptop, it’s not a “My bad!” you are financially liable for that expense. If your work is on the critical path of a project, be sure to talk to an insurance agent and your client to ensure you have the coverage you need. If you own things – like a house – and want to keep it, you’ll need to incorporate.
You want to run a business? Make big bucks? We live in a litigious society. Don’t take chances.
Unlike W2 workers, your client will want to pay you every 30 days just like they pay all their other bills. But, what if your client doesn’t pay you in 30 days? What if they pay you in 45 days or 60 days? Or not at all? How long will you keep working without being paid? A week? A month? Two months? How will you collect if they don’t pay? (A big concern in today’s “virtual” world.) What if they claim your work is defective, and they refuse to pay? Similarly, who pays for your travel expenses? Are you putting them on your own credit card and waiting for client to reimburse? What if they don’t reimburse you or take months to do so? I’ve worked in big corporate offices my entire life: You’d be amazed how many rich companies don’t pay their bills on time.
If you suffer from people pleasing, can’t say no, can’t write a contract, could never see yourself suing someone, or all this sounds just too unpleasant for you, don’t waste time billing as an independent or incorporated contractor. I’ve listened to lots of stories (mostly from women I’m sorry to say) who thought they could handle this kind of relationship, and ended up being taken advantage of by someone who was really, really going to pay them as soon as <somecrisis> passed.
There’s a certain amount of cold, hard, capitalism required when you truly work for yourself. I can assure you that no one is more unpleasant than someone who owes you money. You can’t put up with excuses. Other people’s bills and emergencies and sick kids are NOT your problem. Always track your hours and tasks; always keep copies of your work. Be prepared to withhold work until you are paid for it. Be prepared to walk off the job if you’re not paid on time, and be prepared to sue.
If you have a tough time sticking up for yourself, can’t handle people’s anger, or you’re afraid of being “mean,” being a vendor is absolutely not for you.
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Excerpted from: The Temp Job: A Survival Guide for the Contingent Worker. Copyright 2021. Pierce/Wharton Research, LLC. All rights reserved. No part of this post shall be reproduced without permission. info@piercewharton.com.
Employer’s are facing a long-overdue reckoning, and like all reckonings, rather than reflect inward, the focus for many has been external. They’re angry at their inability to control events, and blame others for their predicament.
The blame du jour: Lazy people, who don’t want to work…
……for you.
(Never has a prepositional phrase been more important!)
Here’s four reasons why …..
You’re Disinterested and Indifferent
Consider a job applicant who is bored, disinterested, and going-through-the-motions in the interview. Even worse, what if the applicant were rude, curt, or clearly not listening? Would you hire them? Of course not.
Employers are being interviewed by labor, and they’re blowing it because many of your hiring managers simply do not know how to behave in an interview. They’re rude, disinterested, and entitled. As a result, people just don’t want to work for you. Do you blame them?
You Took Too Long
You’re bored, disinterested, and then call me three weeks (three months!) later and say now you’ve decided to hire me, and I need to call you back right away….yeah, right.
The days of “keeping your resume on file…” went out with the Selectric typewriter. It doesn’t work that way. (It really never worked that way.)
A tight labor market is like a tight housing market. Be prepared to act quickly, compromise, and pay over asking. If you can’t do that, stay out of the market until you’re serious about buying.
You Came in Under my Minimum
Too many employers tell you they can pay your asking price but really have no intention of doing so. Similar to the housing market, the idea is that once the applicants’ commit to the hiring process, they will become so “invested” in closing the deal, that they will capitulate on their original ask for compensation.
This is not the market in which to call people’s salary “bluff.”
If I tell you that I’m seeking $45/hr, you drag me through weeks of interviews only to offer me $43/hr (wink), I’m not amused or impressed with your negotiation savvy, I’m pissed.
Result: I ghost you. I tell all my friends what an asshole you are, and (possibly) post a negative Glassdoor review – permanently damaging your brand. All for the bargain price of $2 an hour. Well done.
You’re Too Far Away
If you’re in a business where I can’t work virtually, the time and distance of my commute may make any job – regardless of compensation – difficult to fill. Restaurants in expensive urban areas, or hard-to-get-to resort communities have the additional challenge of the high cost of living making it unlikely any of the help would be housed in the immediate vicinity.
Consider a commute bonus, or other ways to mitigate that expense for your employees. Otherwise, you’re going to be short-staffed, and the staff you do have will be overworked making them much more likely to quit.
Finally…
This labor shortage didn’t just happen – it’s been coming for decades – the perfect storm of Covid, bad corporate behavior, retirement/death, and ubiquitous social media has weakened the stool upon which capitalism has balanced for decades.
Historically, businesses never worried about competing against one another for talent. Now that they must complete, many simply do not know how.
If you’re still clinging to the notion that the tight labor market is about lazy millennials or enhanced unemployment benefits, and any minute we’re going to “go back” to the way it was, you’re flat-out wrong. Our world, has fundamentally changed, and if there’s one thing we know about change is that it never changes back!
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If you enjoyed this article, check out some of my my posts and podcasts on employment, interviewing, and the contingent job market. Thanks for reading!
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Copyright 2021 Pierce/Wharton Research, LLC. All rights reserved. No part of this post shall be reproduced without permission.
Of course, you would never provide a telemarketer or Nigerian Prince your passport, credit card, or banking information. Those we know. But what if it were a Zoom call, and then you were offered a great job? How much diligence would you do before you turned over your ID, SSN, DOB, and a whole bunch of other personal financial info?
Phishers are using Video
Here’s how it works: You are a high-income individual. You are contacted by a head hunter and asked to interview for a position at a desirable, well-known corporation. The video interview goes well, and a day or two after the call, you receive a verbal offer (via the agent or “implementation partner”) and a request to start ASAP. Congratulations! So happy for you!! Now, please provide passport, social security, bank account, DOB so they can expedite your offer letter. You never hear from them again.
Signs of a Phisher
There’s a HUGE rush for you to start; they need your info ASAP
Everything is verbal. You email, they call. You ask for docs, they call.
They want a “deposit” for your equipment, a credit card is fine…what’s the security code?
Staffing or “implementation partner” has a thin website. No corporate officers, no street address, no phone numbers, no contact information.
You’re not 100% sure to whom you report.
Offer, contract, or SOW is coming soon. When it does, it looks like it was put together by a 3-year old.
Trust Your Gut
In all cons, the mark inevitably says, “I knew something was wrong..…” Closely followed by, “But, everyone was SO nice!”
The con is counting on your want of the job. Stay focused. Even if its a dream job (and they always are), if something seems off, don’t ignore your Spidee-sense! Cons are charming and charismatic; that’s how they gain your CONfidence !
Remember: Just because there’s a person on video asking you questions that doesn’t mean they are who they say they are. Anyone can ask a question, and far too many interviews are completely one-sided!
Cons choose common names, so they’re hard to Google. Others Catfish legitimate LinkedIn profiles, especially if they lack profile pictures. Did the “client” vid-in or not? Do you have legitimate contact information? Multiple email domains with multiple parties? Offshore? If so, you have reason to be concerned.
Do Your Diligence
Before you turn over your ID and financial information to a staffing agent or prospective employer, be sure that you’ve done your diligence! You have a real contract, employee handbook, and benefit package. Ensure you understand who owns the company, where they are physically located, and who, exactly, is responsible for paying you. If you have any concerns, be sure to contact your prospective manager or client contact. Get all your questions answered – in writing – before you turn over any of your personal information.
Say Nothing
Once you’ve discovered the con, cut-off all contact, and resist the urge to call them out on it! They will only assure you that you are mistaken, and details you impart about how you caught on, what they did wrong, where they were sloppy, will only help them to improve their process. Check your ego. Click delete. Select Block. And, keep your brilliance to yourself!
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If you enjoyed this article, check out some my posts and podcasts on employment, interviewing, and the contingent job market. Thanks for reading!
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Copyright 2021 Pierce/Wharton Research, LLC. All rights reserved. No part of this post shall be reproduced without permission.
A strong Agile practice is a three-legged stool comprised of the Product Owner (the What), the Team (the How), and the Scrum Master (the Process). These roles are equal to and independent of one another.
In other words, there is no hierarchy in an Agile team; there are workstreams, and workstream owners. No workstream is above or below more significant or more important than another. Each has its own purpose, its own outputs, and its own responsibilities.
In a high-performing Agile team, there are no bosses – there are only teammates.
If your three-legged Agile stool is wobbling, consider these most common root-causes of poor performing Agile teams:
The Tyrant or Timid Scrum Master
No position is as misunderstood in the Agile practice as the scrum master. I often ask prospective clients why they’re hiring a scrum master (as opposed to a project manager or business analyst), and I’m no longer surprised that most cannot tell me why, or what, exactly, the role is responsible for (except for the events) or what the differences are among the PM, BA, and scrum master roles.
The most common answer is, “A scrum master is a project manager, except for Agile.” Dead wrong.
The scrum master owns the PROCESS. He does not determine what is built (that is the role of the PO), nor how to build it (that is the role of the team). The scrum master ensures a consistent, transparent process (timekeeping, utilization, governance, metrics.) He ensures accountability, keeping people honest (in other words, calling them out on their shit.) He demonstrates leadership through questions, coaching, by defining workstreams, R&Rs, working agreements, DOD, DOR, and using the word, “No.” It’s less about servant and more about leadership.
The scrum master is the “Servant Leader” of the team. Unfortunately, too many people stop at the word “servant,” especially if the scrum master is female or an immigrant.
As a scrum master, it’s not my role to “whip” the team. I’m an advocate and a coach. In some ways, I’m unconcerned about the project’s “success” or “value.” That’s not my lane. I trust that the PO has determined/documented the value of the effort, the success criteria, and KPIs. If that’s not done, I’ll ensure it is done, or I’ll escalate it as a risk. I might think the project is a huge waste of money. That’s not my call as scrum master.
The leadership of the scrum master is easily corrupted if the scrum master has a direct report relationship to any of the other parties in the team. It’s also corrupted if the organization hires a scrum master when it really needs a product owner, an analyst, or an architect — this is all too common with “Purple Squirrel” hiring managers in many tech organizations.
The Faux PO
While letting the team continuously iterate some BPOs “mind dump,” is a common ailment, even more debilitating is the old-school, top-down manager posing as a Faux PO.
The Faux PO is common in the Ghost Ship Agile practice, which means that from a distance the Agile Ship seems like it’s sailing along, but when you look a more closely, you see no one is on board.
The Faux PO tells you that the jury is still out on this Agile fad. He’s not convinced it works because the team is too incompetent to complete anything on time, which is why they need to be managed closely. Meanwhile: No metrics. No Dashboards, No backlog. No working agreements. No Definition of Ready (DOR). No Definition of Done (DOD). No separation of development from analysis. No Requirements. The Faux PO isn’t going to sully himself documenting requirements in JIRA. Plueeze….clerical tasks are for women and subordinates who can take notes while they hold court.
The Faux PO’s unwillingness to actually DO the work of being a bona fide product owner doesn’t mean that work goes away. Instead, like a house without front steps, everyone has to find a way around the Faux POs lack of output. What choice is there? Calling your boss out for being lazy AF isn’t really an option…
The Faux PO excuse is that he is much too important for events and deadlines. Because of this, there’s no cadence to the work. The Scrum Master/ Servant arranges a ton of last-minute, ad hoc brain storming or demo sessions to accommodate the Faux PO and other people with titles and opinions. At these meetings, the Faux PO talks at, past, and through the team, (who sit on mute, and stopped offering opinions long ago). No need for backlog refinement or DOR. The Faux PO tells the team exactly what to do, who to call, what to say. If they have questions, they can email the Faux PO for more detailed direction on how to accomplish their work.
But, I Like Being the Boss!
When I’ve suggested to Faux POs that the direct report relationship they have with the team is corrupting their Agile Practice, the Faux PO is incredulous! Don’t be ridiculous! They are natural leaders and visionaries! Their leadership is what is keeping this boat afloat. The team would be rudderless without them.
If everyone on your Agile team reports to you – you’re not an Agile team!
I’ve asked Faux POs if they would give up their direct reports and move their “vision” to another team as a loose-matrix product owner. They won’t. I’ve also asked if they would hire a bona fide product owner, who doesn’t report to them, and can make decisions independently. They won’t do that either.
So, I think we know what the deal is here – it’s called control – and if managers and executives are dictating the manner and methods by which work is accomplished by the team, then you’re not an Agile Shop – you’re old-school, command-control, boss-helper, my-way-or-the-highway shop, and it’s probably not going to change. Why? Maintaining a status quo (especially when you’re benefiting from it) is easier than change. Being a boss is easier than being a teammate. Hierarchy is easier than egalitarianism.
Bosses like being the boss. It’s awesome having people do what they’re told, when they’re told, without pushback or question. If only their wife and kids were like that…..
The Faux PO is a very common root-cause of Agile failure. In a risk report, it would fall under “executive-level support.” or “Unwillingness to adopt new systems and processes.” If there is an unwillingness to acknowledge these entitled behaviors or modify organizational structures, no Agile transformation can be had.
Architect as King
The Architect as King organization is really the worst of all possible Agile worlds. The team builds whatever it wants – the business can take it or leave it. There are no repercussions for crappy work, technical debt, or missed deadlines. UAT? What’s that? Open a ticket with the service desk….
The entire team, scrum master included, reports to an invincible lead, architect, or engineer, who doesn’t GAF about your process or product or metrics. You don’t like it? Do it yourself! Oh, you can’t? Oh, well. Scrum Master? Product Owner? Plueeze, The team reports to me, and your name is NOT on my performance review. Don’t piss me off, or I’ll quit, and then you’ll really be screwed….
From a product, user, and process perspective, the Architect as King organization is DOA for an Agile practice. Hire a technical writer to document the build. Anything else is a waste of money.
As amazing as this sounds, Architect as King is pretty common – especially in private or mid-cap companies. And, when I encounter a dev lead or principal architect who has been with one of these organizations since Christ was a baby, I know that this will be dev-driven development, an inelegant user experience, a shit-ton of technical debt, and I also know that nothing going to change until the king is deposed and replaced.
Final Thoughts….
It’s called an Agile practice, not an Agile perfect, and just like anything that requires practice, you’re going to suck at it the first 1000x you try to do it. But, you WILL get better. Things are never perfect, there’s always more to do. That’s why we have retros. Over time, you’ll begin to see how and why one team is better than another, why a coach is different from an owner, and how having a player in the wrong position or a hot-shot who hogs the ball can kill the team and ruin the game.
If you’re in software or tech, you’re going to have to learn to play the Agile game. Learn everything you can about it, and keep practicing. Agile is part of good project management, and good project management is Agile!
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I hope you enjoyed this article, please check out some of my other posts and podcasts on Agile and the contingent job market. Thanks for reading!
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Copyright 2021 Pierce/Wharton Research, LLC. All rights reserved. No part of this post shall be reproduced without permission.
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