Ghosting: The Unrequited Love of Today’s Job Market

I see a lot of social media posts from people in angst over unrequited love. However, that love isn’t for disinterested romantic partners, rather it’s for jobs – jobs they never had.

Interviewing is a lot like dating, and the world is filled with bad advice on how to do both. Here’s mine:

Consider the Ubiquity of this Post

“Not hearing back from <prospective employer> is really hard. There is no closure or feedback, and it makes it incredibly challenging to gain insights to improve. It would be great if <prospective employers> were able to tell me why I wasn’t their best candidate, or that there were better candidates, or any kind of constructive feedback. Even if it’s harsh or disappointing, it will help me to be a better candidate.”

Signed: Every Rejected Job Candidate Ever

Now, let’s replace <prospective employer> with <blind date>, and let’s consider the absurdity of this same post:

“Not hearing back from a <blind date> is really hard. There is no closure or feedback, and it makes it incredibly challenging to gain insights to improve. It would be great if each of my <blind dates> were able to tell me why I wasn’t their top candidate, or that there were better candidates, or any kind of constructive feedback. Even if it’s harsh or disappointing, it will help me to be a better <blind date>.”

Signed: Seeking Validation from Strangers

Were I to publish the above is any self-help feed, no doubt I’d be hit with an avalanche affirmations to “be yourself,” and not to waste as single-second feeling bad about not hearing from my blind date, and that I should move on to someone who deserved me. Why don’t we feel the same about job interviews?

Interviewers Are NOT Better than You!

I’ve been on literally thousands of interviews over the course of my career. I’ve also had the misfortune to interview applicants. Let me assure you of one universal truth: The notion that the person who is interviewing you is somehow superior, more knowledgeable, more insightful, or “better” than you are is completely false.

We have been programmed to believe that any employer or anyone interviewing or evaluating us for employment is somehow a superior being. Nothing could be further from the truth. Sadly, many of the interviewers I’ve met over the years really have no business interviewing anyone! They have zero training, are terrible judges of character, and most are completely unaware of their implicit biases. Often they have little to no understanding of the job for which you’re interviewing, they’re unprepared, most know nothing about you, many haven’t even looked at your resume.

Worse, in far too many cases, an interviewer’s hubris and poor manners reflect poorly on the company and brand. As a result of this negative interview experience, the job applicant feels, “These guys are a bunch of ass-holes; I’m never working here…” Worse, that feeling is often shared with their friends and associates. This is why many companies now find themselves unable to attract talent.

People get rejected for jobs all the time. It has absolutely nothing to do with your qualifications or your worthiness, or your answer to this question or that question. Similarly, people get hired for jobs, and often it has nothing to do with their qualifications or worthiness, either. Stop internalizing rejection. It’s a number’s game. Keep throwing chips out on the board. Your number will come up.

Stop Dreaming

“I have to fight the urge to stop looking once I’ve applied to a dream job. It’s a tough market and I need to keep looking and keep applying while I wait to hear back.

Signed: Living in a Dream World (It’s cozy inside)

Applying for a “dream job,” isn’t the same as being hired for your dream job. You should never be “waiting to hear back,” from anyone unless you’ve countered their offer of employment. Applying (even if you’re “perfect” for the job), and “waiting” for them to call you? That’s akin to buying a lottery ticket, and then not doing your laundry because your winnings will allow you to hire someone for that.

Keep in mind, even if a job description seems perfect for you, that doesn’t mean you’ll be interviewed. Once interviewed, it doesn’t mean you’ll be hired. Also, just because someone offers you a job doesn’t mean you’re going to accept it. And, just because you’re hired, it doesn’t mean you’re going to stay.

In my book, The Temp Job: A Survival Guide for the Contingent Worker, I recommend to never stop looking for work. I think we have all seen that life is very unpredictable, and jobs can change very quickly. Being employed is great, but in the long-run, it’s much safer and better to be employable.

You’re Mourning the Life You Thought You’d Have

Like buying a lottery ticket, whenever you interview for a job, it’s only natural to dream about your future life and the possibilities. If you’ve been out of work for a while, these emotions can be even more intense. Perhaps the gig is exactly what you’ve been seeking. It might be in a more desirable city or location, the building is in a swank area of town, you’re looking forward to making new friends. Maybe you are in a awful job now, and this opportunity seems like the golden ticket to the chocolate factory. You go to sleep at night with sugar plum fairies dancing in your head, and awaken to a world that is shiny and bright and full of possibility.

And then? You never hear from them.

You call, no response. You email, crickets. And, poof! The perfect life you imagined for yourself is gone, and you are left in disgust, despondency, and despair.

Consider that ghosting is really less about the employer, and more about lotto fever. You’re not upset over the loss of a job — a job you never had — you’re suffering from the loss of the “perfect” life you imagined this job would bring you.

But why, why??!! Why no call? If you consider that question in the same context as you would a blind date, you can easily see the answer: They found someone they liked more OR they’re not ready for a relationship. Those are the only reasons. Do I have to send you a letter? What else is there to know?

It’s a Conversation

“It’s difficult to maintain motivation when there’s a complete lack of responses and reactions to the vast majority of applications. Searching for a job can feel like pouring time and energy into a black hole never to see a return on the investment.”

Signed: Confused about Investment v. Conversation

One of the best pieces of advice I’ve received from a professional head-hunter was this, “It’s a conversation, it’s a little bit of your time, you have nothing to lose, and everything to gain,” and he’s 100 percent right!

Stop looking at applications and interviews as something you are entitled to receive a return on, like stock or real estate. Instead, look at every interview as if it were a conversation with friend or neighbor. I wouldn’t walk away from a cocktail party or conversation in the park thinking, “I spent so much time taking to her. I hope I’m not pouring my time into some black hole!”

If that doesn’t work, try to see your interviews as less of an evaluation of your worthiness and your credentials, and more of a low-pressure sales call. All great salespeople know the chance of rejection is high, but they also know that there’s a pipeline: You’re forming relationships, making an impression. Sometimes you make sale that day, most times you don’t. It doesn’t mean you’ve wasted your time. You got to meet people who are in your business. You got to practice interviewing, asking questions, listening, and evaluating jobs and companies. It’s a little bit of time that you spend paying it forward. I’ve had people call me y-e-a-r-s later after no-go interviews to ask me to join their team. I’ve had interviewers refer me to other companies. I’ve met friends and networking contacts. I’ve gotten referrals for hairdressers and restaurants and other service people. I’ve seen new areas of town, new cities, and learned new things. It’s just a conversation – go!

Ghosting is the Norm, Not the Exception

Life has changed since 1970’s when a secretary typed out rejection letters on her (never his) IBM Selectric, then, typed your address on an envelope, and then folded up the letter, put it in the envelope, and then ran the envelope through the postage meter, hoping the envelope wouldn’t catch on the flap, and rip the envelope. In which case, they would need to lather, rinse, and repeat. And why did they do this? To let you know that they were NOT going to hire you? Who in 2021 thinks this is a good use of anyone’s time?

I can hear all the, “Yes, but(s)” from here! Tough love time: We don’t live in that world anymore. Understand and accept that you will NOT hear from a prospective employer or staffing agent unless they’re interested in hiring you. If you can do that just much, you’ll save yourself a lot of ghosting angst.

***

My book, The Temp Job: A Survival Guide for the Contingent Worker offers straight-forward, no-nonsense advice to anyone navigating today’s labor market. If you’ve newly unemployed, or have never worked as a contractor or consultant, it’s essential reading.

Your job isn’t just a revenue source; your job is a relationship. And, interviewing for a job is a lot like dating. It’s 100% natural to be a little nervous and want to make a good impression, but not every date is going to result in a relationship, and that’s okay!

When interviewing, just like dating, focus less on yourself and more on your date. Spend less time thinking about what you want to say, and more time listening attentively, and asking thoughtful questions. In this way, both you and your prospective employer/client will feel comfortable pursuing a long-term a relationship.

***

If you are unemployed, DM me for a free copy.

Copyright 2021 Pierce/Wharton Research, LLC. All rights reserved. No part of this post shall be reproduced without permission.

So…You Want to Be a “Consultant”?

I’ve worked as a contractor, consultant, and direct employee. Each of these relationships is different; none of them is perfect. Are you ready to ditch your FTE and become a consultant? Here’s a few things to think about….

Can You Run a Business?

I’ve met hundreds of talented individuals who are terrible business people. Consider the great doctor who can’t manage or afford his/her private practice. The finish carpenter who can’t accurately bid out a project or generate an invoice. The full-stack software architect with no ability to write a statement of work or manage a project.

This is where I hear, “Ohh, puh-leeze, I’ll hire someone for that!” to which I respond, “Oh, puh-leeze, no one is interested in working for you!” (Small shops are not competitive employers – don’t think you can hire “some kid” to manage your website). Moreover, hiring help entails huge legal and financial responsibilities, and BTW, where are you going to come up with a weekly salary and benefits and pay taxes when you have one client and can barely support yourself?

Consider the following activities:

  • Marketing/Sales: Finding, qualifying, and pipelining new clients; promoting the business. You.
  • Legal: Licenses, in$urance, banking, taxes. You.
  • $oftware: Updates, equipment, desktop troubleshooting, web page(s), WiFi, Cloud storage. You.
  • Finance: Contracts, proposals, invoices, time cards. You.
  • Overhead: Office rent, supplies, printer cartridges, computers. You.
  • Benefits: Vacations, holidays, sick days, medical insurance, family leave. You.

And that’s before you do any real “billable” client work – which is often >40 hours per week, more if you are juggling multiple projects.

If you read that list and thought, “Ugh!” stay an employee.

Can You Run a Project?

Do you track your time? Do you track your money? Are you disciplined and organized in your personal life? Can you put together a schedule? Can you write a contract? What about a statement of work? Can you track, measure, and demonstrate progress? Can you make a deadline? Can you manage change and say no to difficult people?

When I meet with clients who are dealing with failed projects, high turn-over, and assorted other maladies, my first question is this: How does the team track their time? (They don’t.) Do YOU track your time? (Answer: I’m an “executive.”) Then, I get a big lecture about how hard everyone works, and they don’t have time to track their time.

Here’s my point:

I wasn’t questioning their work ethic, I was questioning their activities.

The inability to assess the value of activities as it relates to time expended is why people fail at consulting – and fail at a whole bunch of other stuff as well.

When you’re a consultant – time is EVERYTHING. Billable time, bizdev time, vacation time, career development time, commute time. And, there’s other things that take your time: Laundry. Food prep. Cleaning. Video Games. Your relationship(s). Did I mention the kids? You’ll need to manage ALL your time like the precious, finite, resource it is. That means you need to say, “I’m sorry, but that’s not a good use of my time,” even to your spouse.

Are You a Push-Over?

If you suffer from people pleasing, or have a hard time saying no, I beg you: For the sake of your personal health, personal finances, and happiness do NOT become a consultant!

Consulting is not all Power Point presentations and conference rooms with killer views. Consultants are small business owners, project managers, and buzz-kill realists. To be one requires a certain amount of cold, capitalist, callousness. How will you handle scope creep? Can you give bad news? Can you graciously deal with getting fired? (coz you will be). What about your ethics? Can you graciously dump a client (coz you’ll need to).

You want to run with the big dogs? You’re going to get pissed on. Consultants don’t have a boss, or HR, or a union, or labor laws – you have client and a contract. What are you going to do if they don’t honor it?

Are You Just Assuming You’ll Get Paid?

Very early on in my career, I worked for a couple of unscrupulous salesmen who refused to reimburse me for almost $2K in travel expenses I had foolishly put on my personal American Express card. This was back in the ’90’s, so that was a LOT of money then, and even more for an irresponsible 20-something who didn’t even have a savings account.

Although I eventually got my money, this whole thing was a huge financial fiasco, and it took me a l-o-n-g time to recover from it. These guys had let me go on Christmas Eve (for real), no severance, no final paycheck. I had to borrow money from family to pay AmEx and rent and bills. I had to go to court to get commissions, expenses, and back wages due me; and I had to freeze their bank account to collect. All of this taught me very important lesson:

No one is more unpleasant than someone who owes you money.

When you are a consultant, you’re a vendor. You don’t have the same legal protections that you would as a W2 employee. Consider the Crystal Geyser guy. If the customer decides to go with Sparkletts, Crystal Geyser doesn’t file for unemployment. If the delivery truck gets stolen, Crystal Geyser still has to service their accounts. They don’t call and ask their customers to buy them a new truck and front them for water.

An employee must be paid no less than twice a month. But you’re not an employee, so your clients will want you to bill every 30 days, and then pay you in 30 days – just like they do all their other vendors. But, what if they don’t pay you? What if they’re late? What if they disagree with the invoice? How long are you prepared to work without being paid? A week? Two weeks? A month? Three months? What if they claim your work is defective and refuse to pay? What about travel? Are you putting that on your personal credit card? What if they don’t reimburse you or take months to do so? What are you going to do about it?

I’ve worked for big, corporations my entire life.

You’d be amazed how many rich companies don’t pay their bills on time.

When you truly work for yourself, you can’t put up with excuses. Other people’s bills, emergencies, sick kids, corporate “process” and vacation time is NOT your problem. If you can’t write clear acceptance criteria for your work, can’t say no, or could never see yourself suing someone, don’t waste time trying to be consultant. I’ve listened to lots of people (mostly women, I’m sorry to say), who thought they could handle this kind of relationship, and ended up being taken advantage of by someone who was really, really, going to pay them when <crisis> passed.

When you consult, you need to track your time and tasks, keep copies of all your work, be prepared to withhold work until you’re paid for it, be prepared to walk out if you’re not paid, and be prepared to sue.

If you have a tough time sticking up for yourself, can’t handle people’s anger, or just can’t be “mean,” being a consultant is absolutely NOT for you!

Final Thoughts

Do you want to consult, or do you want more control over your scope and the direction of your career? Do you want to consult, or do you want more free time?

If you’re a full-time employee, and if you’re wondering if consulting could be for you, I strongly encourage you take a few contract, “temp” jobs. This will give you a feeling for what it’s like to have a client instead of a boss, and also give you some practice at managing the scope of your work and duration of your project.

My book, The Temp Job: A Survival Guide for the Contingent Worker offers straight-forward, no-nonsense advice to anyone navigating today’s contingent labor market. If you’ve never worked as a contractor or consultant, it’s essential reading.

***

Copyright 2021 Pierce/Wharton Research, LLC. All rights reserved. No part of this post shall be reproduced without permission.

Blog at WordPress.com.

Up ↑